As a guest in our 4-star hotel, you can enjoy numerous included services. Your well-being is our keenest desire and we hope that the relaxation during your holiday will accompany in your everyday life for a long time. 

Our services for our apartment guests

  • Bread service 
  • Laundry service (for a fee)
  • Free utilisation of our spa area with Finnish sauna and steam bath. No access for people under 15. Nude area
  • Enjoy the cosy atmosphere of our hotel foyer with an all-day self service bar. 
  • Free Wi-Fi access throughout the hotel. 
  • Free parking 
  • Garage parking for an extra fee and upon request possible 
  • Breakfast and or dinner (for a fee) – please reserve in advance


  • Rich breakfast buffet 
  • Dinner can be booked in our partner hotel Alpenroyal (8-10 minutes walk away) for the entire stay for an extra charge. 
  • Use of the wellness area with sauna and steam bath. Admission for kids older than 15 years. Nude area
  • Enjoy the flair of our cosy hotel lobby with 24h self-service bar. 
  • Free WLAN throughout the hotel. 
  • Laundry service (for a fee) 
  • Hotel parking spaces are available free of charge. 
  • Garage parking space can be booked for a fee and only on advance reservation 

FOR The smallest Ones

  • Cot (without blanket) - Please reserve in advance 
  • high chair 
  • Babyphone (rental at the reception) 
  • recreation room with table tennis and billard 
  • Children's playground in front of the hotel 
  • Storage room for prams, toboggans, etc. 


  • free Super.Sommer.Card. free use of cable cars, public hiking buses in Serfaus-Fiss-Ladis, guided hikes, child care in Mini&Maxi Club Fiss in summer
  • Storage room for bicycles
  • Sufficient charging facilities for e-bikes
  • Laundry service (for a fee) for your sportswear
  • Repair bench and tools for your bike service
  • Hiking and biking map and personal advice at the reception

Winter guests

  • Ski depot free of charge at the hotel or at Edelweiß at the cable car for a fee
  • storage room for toboggans and cross-country ski


Here you can find out more about the hotel facilities

Do you have further questions or special requests? Try our "Frequently askes Questions (FAQ)" section or contact us. We'd love to help you!

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